Following a period of exciting growth, a leading BSS vendor was looking to revamp their Sales team worldwide, and identified a number of locations where they needed support.
In late 2016, Analytica secured a Regional Sales Director for their APAC operations team. As a result of this successful collaboration, we were enlisted to help them on a number of other confidential searches across the globe.
Given Analytica’s expertise and network in this domain, the Principal Consultant was able to quickly map the market and provide comprehensive shortlists for each role, with an average of 70+ candidates approached for each opportunity. Candidates with specific BSS experience and extensive networks were targeted, most of whom were already known to Analytica. Once candidates had been qualified against the client needs, no more than 5 profiles were submitted for each role, and a CV to interview ratio of over 90% was recorded against all requisitions.
The outcome was four placements across the APAC and EMEA regions, with excellent feedback from both candidates and clients on Analytica’s performance throughout the process.
In 2015 following a period of sustained subscriber growth and the acquisition of a wireline Operator, our Client saw the need for a Digital Telco Transformation to manage disparate network operations. The Client entered into a Multi-Year Digital Telco Transformation agreement with a Systems Integrator to support a wide portfolio of OSS/BSS and services.
The project created a huge demand for resources and in October 2015, Analytica was approached by the Systems Integrator to provide additional support for over 90 open requirements for the project.
Working very closely with the Head of Talent Aquisition and the Client team Analytica successfully identified, recruited and placed 24 candidates including Subject Matter Experts, Solution Architects, Integration and Support Engineers covering Order Management, CRM and BSCS.
Cellular Operator LATAM
OSS & BSS
A well-established global ITSM vendor was expending their Pre-Sales team across North America. We were asked to recruit two Senior Solution Consultants for their Northeast and Southeast regions. We conducted an in depth regional search and were heavily dependent on our ITSM Talent Community in North America for referrals. After viewing over 800 profiles and making direct approaches to over 100 candidates, Analytica identified a short list of 10 candidates. We had a 100% hit rate on this project and all shortlisted candidates were interviewed, resulting in two successful placements.
In January 2017, we were approached by an important ServiceNow Gold Partner to undertake a strategic recruitment project in Eastern Europe with some very tight timescales. This is a very challenging market where a number of European and US companies already have a base. Working closely with the client Hiring Team, we pinpointed the specific profiles required and agreed an efficient recruitment process. With a very focused approach to this project, we presented 21 fully qualified CV`s within 2 weeks. The client interviewed every single one of them with 11 candidates receiving offers and agreeing start dates. This has been one of our most successful ITSM Recruitment assignments to date and the client is amazed at our ability to identify and secure this tough skillset.
ServiceNow Gold Partner
We have recently undertaken a number of searches across North America for one of our global ITSM vendor clients to support their Professional Services team. The client was going through a major expansion to secure ITSM Implementation Consultants across a number of states. We competed against US IT recruitment firms and were successful in placing a Service Delivery Manager in their East Coast HQ, and three ITSM Implementation consultants in Colorado, Dallas and Florida.
We recently partnered with the Automotive division of a major global Wireless operator brand to support their European growth plans into the automotive insurance telematics market. Analytica worked closely with the HR and Hiring Team to understand and refine the challenging skills and experience requirements and the very tight timescales we were working to. After a detailed search of the European market and reliance on our trusted referral network, we made over 200 initial approaches, spoke with 60 candidates and came up with a short list of 8 potential candidates.
Out of these, 7 received interviews and 2 were shortlisted for the final selection process. Once again, Analytica enjoyed a successful outcome and two shortlisted candidates were both selected for Regional and Senior Sales and Business Development roles in Europe.
Connected Car/Insurance – Global Mobile Operator
In 2016, we were retained by a Global Vendor of Connected Car and Telematics systems to support their Business development effort in Europe. The project involved the search of the Business Development Director of the Connected Car business unit and two Senior Business Development Managers to cover UK&I and France/Italy. The search was confidential as the client was beginning a refresh program of its business development organisation and the communication hadn’t been passed to the employees.
Analytica started the mapping of the European talent pool and contacted more than five hundred potential candidates based in (UK, Benelux, Germany, France and Italy). From the mapping we were able to talk with more than two hundred individuals and proceeded with a long list of sixty two candidates which was reduced to a shortlist of nine potentials. After initial interviews, four were invited for final round face to face interviews resulting in two successful hires in France and Germany.
Connected Car – Telematics Vendor
In 2013, Analytica was asked to support the hiring plan for a global Telecoms ICT Solutions & Services organization to establish a team of consulting sales and business development professionals across a number of specific IoT industry verticals including Energy & Utilities, Automotive and Public Safety. After an intensive six week search process, at a time when the IoT industry was still very immature, we identified eight senior profiles across various regions with more specific experience Smart Grid and Smart Metering, Intelligent Transport Systems and Smart City solutions in each of the verticals. All eight candidates were interviewed over six weeks and four were successful in securing a positions in Europe, Middle East and North America.
Energy & Utilities – Global ICT Solutions & Services Consulting Company
In June 2010 Analytica was approached by the Global Head of CSI to support the transition and growth of the organization as it moved its business focus away from a traditional product focus to a more solutions and services led model. The skillsets required to deliver these new solutions and services were not available in-house. Analytica worked very closely with the leadership team to quickly understand the requirements and develop job descriptions for the new offerings. The primary need was for candidates with demonstrable OSS/BSS consulting and delivery experience, ideally from a Management Consulting/Systems Integration background.
Over the following three years we successfully placed over 60 Principal Consultants and Program Directors into the Consulting and SI organisation across Europe, North America, LatAm and Asia Pac. Subsequently many of these individuals have moved into successful leadership positions within the organization and we continue to deliver great service to this global major account.