In January 2017, we were approached by an important ServiceNow Gold Partner to undertake a strategic recruitment project in Eastern Europe with some very tight timescales. This is a very challenging market where a number of European and US companies already have a base. Working closely with the client Hiring Team, we pinpointed the specific profiles required and agreed an efficient recruitment process. With a very focused approach to this project, we presented 21 fully qualified CV`s within 2 weeks. The client interviewed every single one of them with 11 candidates receiving offers and agreeing start dates. This has been one of our most successful ITSM Recruitment assignments to date and the client is amazed at our ability to identify and secure this tough skillset.