In January 2017, we were approached by an important ServiceNow Gold Partner to undertake a strategic recruitment project in Eastern Europe with some very tight timescales. This is a very challenging market where a number of European and US companies already have a base. Working closely with the client Hiring Team, we pinpointed the specific profiles required and agreed an efficient recruitment process. With a very focused approach to this project, we presented 21 fully qualified CV`s within 2 weeks. The client interviewed every single one of them with 11 candidates receiving offers and agreeing start dates. This has been one of our most successful ITSM Recruitment assignments to date and the client is amazed at our ability to identify and secure this tough skillset.
ServiceNow Gold Partner
We have recently undertaken a number of searches across North America for one of our global ITSM vendor clients to support their Professional Services team. The client was going through a major expansion to secure ITSM Implementation Consultants across a number of states. We competed against US IT recruitment firms and were successful in placing a Service Delivery Manager in their East Coast HQ, and three ITSM Implementation consultants in Colorado, Dallas and Florida.
In 2016, we were retained by a Global Vendor of Connected Car and Telematics systems to support their Business development effort in Europe. The project involved the search of the Business Development Director of the Connected Car business unit and two Senior Business Development Managers to cover UK&I and France/Italy. The search was confidential as the client was beginning a refresh program of its business development organisation and the communication hadn’t been passed to the employees.
Analytica started the mapping of the European talent pool and contacted more than five hundred potential candidates based in (UK, Benelux, Germany, France and Italy). From the mapping we were able to talk with more than two hundred individuals and proceeded with a long list of sixty two candidates which was reduced to a shortlist of nine potentials. After initial interviews, four were invited for final round face to face interviews resulting in two successful hires in France and Germany.
Connected Car – Telematics Vendor
This OSS Software vendor offers a complete set of service assurance solutions, covering all technologies across mobile and fixed networks. Challenging market conditions drove the client to undertake a major refresh program within its sales organisation worldwide.
In January 2014, Analytica was approached by the Global VP Sales to undertake a confidential search for this very sensitive project. Utilising our existing Global OSS network Analytica was able to quickly map the regional markets in North and Latin America, Europe, Middle East and Asia. Direct approaches we made to a targeted list of candidates with specific network performance management software sales experience. The opportunities were sold to the candidates and as a result 10 exceptional candidates were identified and submitted to the client. All the candidates were interviewed by the client and 7 Regional Sales Directors were successfully recruited.
Service Assurance Vendor – USA
OSS & BSS
In June 2010 Analytica was approached by the Global Head of CSI to support the transition and growth of the organization as it moved its business focus away from a traditional product focus to a more solutions and services led model. The skillsets required to deliver these new solutions and services were not available in-house. Analytica worked very closely with the leadership team to quickly understand the requirements and develop job descriptions for the new offerings. The primary need was for candidates with demonstrable OSS/BSS consulting and delivery experience, ideally from a Management Consulting/Systems Integration background.
Over the following three years we successfully placed over 60 Principal Consultants and Program Directors into the Consulting and SI organisation across Europe, North America, LatAm and Asia Pac. Subsequently many of these individuals have moved into successful leadership positions within the organization and we continue to deliver great service to this global major account.
Global Network Equipment & ICT Solutions Vendor
OSS & BSS